Sustainability Highlights at Dilmah








OUR PURPOSE
fulfilling a philosophy of kindness to people and nature
Planted 1 Mn cashew trees, annually contributing over LKR 2 Mn to the eastern economy
Supporting 3500+ differently abled children through the Rainbow Centre
Uprooted tea plants in degraded tea plantation to initiate a 3 km-long nature corridor
Empowering 2000 women through the Women's Development Programme
First open-air butterfly graden in Sri Lanka, home to 50 species of butterflies
Educating & empowering 3900+ youth through the Empower Culinary School and vocational training
Safeguarding 50 Kms of Sri Lankan coastline through the Beach Caretaker Programme
Scholarships for 500+ individuals through the MJF Scholarship Programme
First urban arboretum established with more than 500 plant species
Donated equipment worth LKR 64 MN, strengthening the healthcare sector during COVID
Provision for 517 plantation, non-worker and staff families affected by COVID-19
Supported the Department of Wildlife to gazette Kayernkerni coral reef as a marine sanctuary
Empowering over 2000 small entrepreneurs for better livelihoods
Established Sri Lanka’s first dedicated research station for climate change (led by a corporate)
Providing care and welfare for over 2,000 children of Dilmah tea garden workers daily through Child Development Centres.
Initiated Bee a Keeper project to protect, research and educate about precious wild bees.
OUR SUSTAINABILITY CULTURE, SINCE 2000
Over the last 21 years we have reached significant milestones in our packaging and business sustainability journey, trailblazing packaging innovations within our industry










DILMAH TEA PACKAGING SUSTAINABILITY

| Product Range | Format | Tea Bag | Overwrap |
|---|---|---|---|
| DILMAH PREMIUM TEA |
PaperEnvelopes FoilEnvelopes String & Tag Tagless |
98% Compostable 98% Compostable Reaching from 98%to 100% Compostable Reaching from 98% to100% Compostable |
Recyclable
Recyclable
|
| GOURMET TEA
(English Breakfast & Earl Grey) HERBAL INFUSIONS |
Envelopes
String & Tag
|
98% Compostable
98% Compostable
|
Recyclable
|
|
Exotic /Fun Tea CEYLON GREEN TEA |
Envelopes
String & Tag
|
99% to 100%
|
|
| EXCEPTIONAL TEA t-SERIES VIVID TEA SELECTION SILVER JUBILEE |
Envelopes
String & Tag
|
100% compostable 100% compostable 100% compostable 100% compostable |
Recyclable Recyclable Recyclable |


At present we have the capacity to produce
OVER 2.5 MILLION BIODEGRADABLE TEA BAGS
per day at Dilmah
CARBON NEUTRAL DILMAH
Carbon Neutral in 2018 - Carbon Negative by 2030


CARBON NEGATIVE BY 2030
Investing in continuous improvements to be carbon negative by 2030

Reliance on Renewable Energy
Cumulative capacity
Capacity of Solar panels to be installed
We are also committed to keep our environment and sensitive ecosystems free of plastic & othernon-biodegradable materials while strengthening impacted communities





ALL OUR INITIATIVES COLLECTIVELY CONTRIBUTE TOWARDS
ACHIEVING 12 SUSTAINABLE DEVELOPMENT GOALS (SDGs)



STATE OF THE ART RISK MANAGEMENT SYSTEMS
Our commitment to Taste, Goodness and Purpose extends to our people and their families

To safeguard our premises from bacteria and viruses we have Implemented an ionisation system, resulting in enhanced safety of our people, workplace and products. This provides additional safety from COVID-19 as well.

We abide by the pillars of labour, health and safety, environment and business ethics guidelines laid out in SMETA.

Our health and safety committee Includes 25% of worker representation

We have a comprehensive and updated package in place that includes SMETA (Sedex Members Ethical Trade Audit)
THE ASSURANCE OF QUALITY
a commitment to achieving the highest standards for manufacturing, materials and process excellence
THE COMPANY IS CERTIFIED IN COMPLIANCE WITH

ISO 9001:2015
Quality Management System

ISO 14001:2015
Environmental Management System

FSSC 22000
Food Safety Management System

BRC Global Standard Food Safety

Rainforent Alliance Chain of Custody

Organic product cetifications - EU

Organic product certifications USDA NOP

Organic product certifications - JAS
While complying with other global standards and certifications we abide by the guidelines laid out by SMETA under the pillar of labour; and have the following in place:
- Human rights policy addressing supply chain, community and stakeholder engagement, valuing diversity, freedom of association and collective bargaining, safety and health at theworkplace, workplace security, child labour, work hours, wages and benefit and guidance and reporting for employees
- Anti-bribery and corruption policy
- Employee contract/agreements complying with local laws
- Compensation and benefits policy
- Communicating policies and procedures of the facility to all employees
- Training sessions including induction and refresher courses
- Internal audits to monitor level of compliance with social compliance standards
- A compliance officer has been appointed
- Free personal protective equipment for workers
- Formal grievance handling procedures in place
Along with other global standards and certifications
2021 HIGHLIGHTS...
We are designing products that are more sustainable, reduce waste and eliminate plastic
CAFÉ RANGE
In 2021, we launched a café range which is fully biodegradable. (Paper envelopes and biodegradable teabags)
The café line can be experienced in 8 variants:








NUMBER OF IMPROVEMENT PROJECTS BEING STUDIED IN FY 2020/2021




Replaced tin caddies in our Dilmah Inspirations range with paper-based canisters in 3 stock keeping units (SKUs). Launched in Australia this range is available for loose leaf tea
IMPROVING ENVIRONMENTALLY SUSTAINABLE PACKAGING
In our efforts to introduce environmentally sustainable packaging, continuous research is carried out on biodegradability and compostability of packaging in both home and industrial composting environments which aid us in sourcing suitable materials
Home Composting
Industrial Composting
On our Sustainable journey in material source reduction, Dilmah had conducted an in-depth evaluation in DPI values and successfully reduced ink consumed for corrugated outer in-house printing by 45% to 50% per annum.
IMPLEMENTED AN IONISATION SYSTEM FOR IMPROVED HEALTH AND SAFETY DURING COVID
Bipolar Ionisation system
Our installed Bipolar Ionization units produce Bio–Climate Negative Ions (The Air Vitamin) to proactively destroy any unhealthy microorganism by damaging the cells of the viruses and reacting with protein of the virus, and then deactivate the virus

Plasma Air’s ionisers use proactive air purification technologies to safely deactivate airborne viruses.
Bipolar ionisation creates millions of negative ions, a proven method of virus destruction.
Recent tests by the Spanish government show that Plasma Air products have been proven to reduce Covid-19 surrogate by 99% airborne and 80% on surfaces.
ENHANCING CUSTOMER COMMUNICATIONS
on material identification and disposability
